Why is there water left in my reservoir after a brew?

Water is metered to control the amount of water that is dispensed through the system to produce the optimal cup of coffee.

Markings are slightly above the amount of water needed so that the coffee machine doesn’t run out of water and can perform at its best. All brew styles use different amounts of water to create the proper flavor and concentration, so occasionally some water may remain in the reservoir.

Why is there sediment in my coffee?

This may be due to using finely ground coffee. To reduce the amount of sediment in the brewed coffee, use a slightly coarser grind.

Is the brewer PTFE/PFOA free?

Yes.

How can I get a new Owner's Guide?

To download a PDF version of the user manual, please go to https://support.ninjakitchen.com. 

Does this brewer have a clock?

No, there is no clock on this brewer.

Where do I put the adapter when I am not using it?

The adapter that is not in use can be stored in the adapter storage box located on the side of the unit.

Where is the permanent filter located?

When you take the coffee maker out of the box, the permanent filter is located in the storage compartment on the right side of the unit.